Donation Refund Policy
Soutul Awliya Trust is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.Soutul Awliya Trust expects that all donors will exercise due care and diligence while making donations. Soutul Awliya Trust also recognises that a donation may be made erroneously or donors may change their mind.
However, Soutul Awliya Trust is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to Soutul Awliya Trust to be refunded,
You must request Soutul Awliya Trust in writing or by email for a refund and Your request must reach Soutul Awliya Trust within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
Made the donation online, electronically or through other means, OR
Handed over the cheque / demand draft to Soutul Awliya Trust or someone authorised by Soutul Awliya Trust for this purpose, OR
Despatched the cheque / demand draft to Soutul Awliya Trust by other means.
The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:
1) Donation amount,Date of donation
2) If donation was made through cheque/draft, please provide Cheque/Draft no.
3) If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
4) If donation was made online, please provide Donation-ID.
Soutul Awliya Trust
Bagi Nowgam Ashaji pora Anantnag
Jammu and Kashmir 192101